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Design Service

Pre-Sale Service

Product Introduction

To provide the details of product, including the feature/function/specification/advantage/and other information to help customers understand and choose the suitable one.

Question Solution

To answer the customers’ question on time to ensure that customers have the clear understanding of the product.

Product Demonstration

To demonstrate how to use the product and its effect so that customers are able to know the function and performance directly.

Customization Solutions

According to the needs of every customer, our team provides personal customized solutions to meet special requirements of customers.

Sale Service

Production

To monitor the production process through advanced systems to ensure product quality and efficiency.
Order Following

To track the production process through meticulous monitoring, ensuring seamless progress and superior quality.
Customer Teaching

To teach customers how to use our product patiently , so that customers know the best way to use the product, improving customer satisfaction.
Feedback Collection

Collecting customer feedback regularly to understand the needs and opinions of customers, and take them as reference for product improvement.

After-Sale Service

After-Sales Consulting

Provide 24-hour online consulting services to solve the problems, ensure customers use the product smoothly.

Product Update

To provide customers with product’s version and function updating so that customers could keep experiencing the latest product.

After-Sales Warranty

Provide 18 months warranty for product repairing , prolong the service life of the product.

Customer Caring

By asking customers’ feedback about the usage and their needs, maintaining the the good relationship with them and enhance their satisfaction.